Privacy Policy

This privacy policy explains how we collect, use, and protect your personal information when you use Feel++ software, documentation, and related services.

1. Who We Are

Feel++ is developed by Cemosis (Centre de Modélisation et de Simulation de Strasbourg) at Université de Strasbourg, France.

Data Controller: Université de Strasbourg
Contact: privacy@cemosis.fr

2. Information We Collect

2.1. Website Usage Data

When you visit our documentation or websites, we may collect:

  • IP address and browser information

  • Pages visited and time spent

  • Referring websites

  • Device and operating system information

2.2. Software Usage Data

Feel++ software may collect:

  • Error reports and crash data (if you opt-in)

  • Performance metrics (anonymized)

  • Feature usage statistics (anonymized)

2.3. User Contributions

When you contribute to Feel++ (code, documentation, issues):

  • GitHub/GitLab profile information

  • Email address and name (as provided)

  • Contribution content and metadata

2.4. Email Communications

If you subscribe to mailing lists or contact us:

  • Email address

  • Name and affiliation (if provided)

  • Communication content

3. How We Use Your Information

We use collected information to:

  • Provide and improve Feel++ software and documentation

  • Respond to support requests and communications

  • Analyze usage patterns to enhance user experience

  • Ensure security and prevent abuse

  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process personal data based on:

  • Legitimate interests: Improving software and providing support

  • Consent: When you opt-in to analytics or communications

  • Contract performance: When using hosted services

  • Legal compliance: When required by law

5. Data Sharing

We do not sell personal data. We may share information with:

  • Service providers: Hosting, analytics, and support tools

  • Academic partners: For research collaboration (anonymized data)

  • Legal authorities: When required by law

5.1. Third-Party Services

Our websites and services may use:

  • GitHub/GitLab: Code hosting and issue tracking

  • Google Analytics: Website usage analytics

  • Netlify/CloudFlare: Website hosting and CDN

  • Discourse/Slack: Community discussions

Each service has its own privacy policy.

6. Your Rights (GDPR)

You have the right to:

  • Access: Request copies of your personal data

  • Rectification: Correct inaccurate or incomplete data

  • Erasure: Request deletion of your data

  • Portability: Receive your data in a portable format

  • Objection: Object to processing based on legitimate interests

  • Restriction: Limit how we process your data

  • Withdraw consent: For consent-based processing

To exercise these rights, contact: privacy@cemosis.fr

7. Data Retention

We retain personal data for:

  • Website analytics: 26 months maximum

  • User contributions: Indefinitely (for project continuity)

  • Email communications: Until you unsubscribe

  • Support requests: 3 years after resolution

8. Data Security

We implement appropriate security measures including:

  • Encryption of data in transit and at rest

  • Regular security assessments

  • Access controls and authentication

  • Backup and recovery procedures

9. International Data Transfers

Your data may be transferred to countries outside the EU. We ensure adequate protection through:

  • Adequacy decisions: For countries with adequate protection

  • Standard contractual clauses: For other transfers

  • Appropriate safeguards: As required by GDPR

10. Cookies and Tracking

See our Cookie Policy for detailed information about cookies and tracking technologies.

11. Children’s Privacy

Feel++ services are not directed at children under 13. We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this privacy policy periodically. Material changes will be communicated through:

  • Notice on our website

  • Email to registered users

  • Project announcement channels

13. Contact Information

For privacy-related questions or requests:

  • Email: privacy@cemosis.fr

  • Address: Cemosis, Université de Strasbourg, 7 rue René Descartes, 67084 Strasbourg Cedex, France

  • Data Protection Officer: dpo@unistra.fr

14. Supervisory Authority

You have the right to lodge a complaint with the French data protection authority (CNIL):

  • Website: www.cnil.fr

  • Address: 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France

Last updated: 2025-09-14

This policy complies with the EU General Data Protection Regulation (GDPR) and French data protection laws.